***UPDATE, We are shipping again ***
Please visit our Amazon shop page
We are currently pausing shipping out all orders and subscriptions due to the current lockdown, we will still respond to messages on the contact us page, or facebook messenger in the speedy manner that we know many of our customers appreciate, and please continue to contact us if you feel the need to. We can still produce and email gift vouchers if required. We have sent extra stock to Amazon to cover this period, if you really can’t do without our baking kits.
Our hygiene always go above and beyond the standard requirement, and we will continue to keep up this high standard, including stringent hand washing and disinfection of surfaces. There is however no evidence to suggest that the virus can live on parcels for extended periods. Please see the royal mail website https://www.royalmail.com/coronavirus to see their guidance on parcel deliveries.
Our action plan for the following weeks:
- We can still email gift vouchers and voucher codes until normal service resumes
- Increase stock level of individual baking kits and hot chocolate at the Amazon fulfilment centres for Amazon prime orders. For individual kits and our deluxe hot chocolate, please visit our Amazon shop front
- We have recently increased out stock in raw ingredients to maintain baking kit and hot chocolate production until 2021.
We are a husband and wife team in our 30’s with 2 small children at home. We work out of a designated production office in our home, which has received a 5 star Hygiene rating from our local council (Eden District Council). Katie produces all baking kits and is trained to Level 4 Food Safety which is the highest level of food safety training available. Chris is our website designer and provides customer support.